Privacy Policy

Introduction

This Privacy Policy explains how sprout-pulse collects, uses, stores, and protects your personal information when you interact with our website or engage our services. We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

Information You Provide

When you submit enquiry forms, contact us, or engage our services, we may collect:

• Name and contact details including email address
• Company name and role
• Information about your environmental objectives and requirements
• Any other information you choose to provide in correspondence

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use collected information for the following purposes:

• Responding to enquiries and providing requested information
• Delivering environmental consulting services
• Improving our website and service offerings
• Communicating about our services where you have expressed interest
• Complying with legal obligations

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: when you submit forms or subscribe to communications
• Contract performance: when delivering services you have engaged
• Legitimate interests: for website improvement and business operations
• Legal obligation: when required by law or regulation

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers who assist with website hosting, email delivery, and business operations, under confidentiality agreements
• Professional advisors including lawyers and accountants where necessary
• Regulatory bodies or law enforcement when legally required

Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless longer retention is required or permitted by law. Enquiry information is typically retained for two years. Client project data is retained for seven years in accordance with professional standards.

Your Rights

Under data protection legislation, you have rights including:

• Access: request copies of your personal data
• Rectification: request correction of inaccurate information
• Erasure: request deletion of your data in certain circumstances
• Restriction: request limitation of processing in certain circumstances
• Objection: object to processing based on legitimate interests
• Portability: request transfer of your data in structured format

To exercise these rights, contact us at [email protected]. We will respond within one month.

Cookies

Our website uses cookies to enhance functionality and analyse usage. For detailed information about cookies we use and how to manage them, please see our Cookies Policy.

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

sprout-pulse
42 Deansgate
Manchester M3 2AY
United Kingdom
[email protected]